Privacy Policy

1. INTRODUCTION

1.1 This is the Privacy Policy for the Tim Topham website located at www.timtopham.com (“Site”)

1.2 The Site is owned and operated by Top Music Education Pty Ltd (ACN 614 368 099) (“TT” or “us” or “we”).

1.3 Please read this Privacy Policy carefully as it explains in general terms how TT protects the privacy of your personal information.

2. HOW WE COLLECT YOUR PERSONAL INFORMATION

2.1 We generally collect your personal information directly from you via the Site. For example, when you join our mailing list or when you sign up as a member. We also collect certain information when you contact us including via phone and email.

2.2 The type of personal information we collect about you may include your name, e-mail address, postal address, birthday, phone number and other information about you.

3. OUR DISCLOSURE STATEMENT

3.1 Generally we will tell you why we are collecting information when we collect it and how we plan to use it, or these things will be obvious when we collect your information.

3.2 We usually collect personal information directly from you although sometimes we may use agents or service providers to do this for us.

3.3 It is your responsibility to ensure the personal information held by us is accurate, up to date and complete.

4. HOW WE USE OR DISCLOSE YOUR PERSONAL INFORMATION

4.1 We will use and disclose personal information for the primary purpose for which it was collected. We may also use and disclose personal information for purposes related or ancillary to the main reasons we collect it, such as invoicing, sending reminder notices, and providing you with information relating to us and our services.

4.2 We do not disclose personal information we collect to third parties for the purpose of allowing them to direct market their products and services unless you have previously agreed to such disclosure.

5. USE OF AGGREGATE DATA

5.1 We may collect certain non-personal information to optimise the services we provide to you (for example the identity of your browser, the type of operating system you use, your IP address and the domain name of your service provider).

5.2 We may use non-personally identifiable information in aggregate form to improve the Site and our services.

6. SECURITY

6.1 We strive to ensure the security, integrity and privacy of personally identifiable information of our Users. We use a variety of physical and electronic security measures including restricting physical access to our offices and firewalls and secure databases to keep personal information secure from misuse, loss or unauthorised use or disclosure. Although we use best efforts to maintain security of your information, unfortunately no data transmission over the Internet can be guaranteed to be totally secure and you acknowledge that we will not be liable in the event that your personal information is accessed or disclosed due to reasons beyond our control, including but not limited to hacking from a third party.

7. CAN-SPAM COMPLIANCE & OPTING OUT

7.1 In compliance with the CAN-SPAM Act, when we send you email we will clearly state who the e-mail is from and provide clear information on how to contact us. In addition, all emails from us will also contain instructions on how to remove yourself from our mailing list.

8. PUBLIC INFORMATION

8.1 All information posted by a User on any of the Site forums, social media accounts and/or communicated in comment and chat areas of the Site is public information and is accessible by other Users of the Site. While we strive to protect and respect your privacy, you acknowledge that any information that you disclose any of the public forums on the Site will be seen by other Users.

9. COOKIES

9.1 Our Site may use ‘cookies’ which is when a website transfers certain data to an individual’s hard drive for record-keeping purposes. They allow us to track usage patterns and to compile data that can help us improve our content and target advertising. If you do not want information collected through the use of cookies, you can elect to deny the cookie feature by going into your browser settings. It is your responsibility to adjust your cookie settings as required.

10. LINKS TO THIRD PARTY SITES

10.1 We are not responsible for the content or practices of websites operated by third parties that are linked to our Site. These links are meant for your convenience only and you agree that once you leave our Site via such a link, you are responsible for checking the applicable privacy policy of the third party site.

10.2 Payment information is collected by third party merchants. Your payment information is handled in accordance with the relevant merchant’s terms and conditions and privacy policy. It is your responsibility to review and accept such terms before entering your payment information into the Site.

11. ACCESSING YOUR INFORMATION

11.1 We will, on request, provide you with access to your personal information. Your request to obtain access will be dealt with in a reasonable time. If we refuse to provide you with access to the information, we will provide you with reasons for the refusal and inform you of any exceptions relied upon under the relevant privacy legislation.

11.2 We take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date whenever we collect or use it. If any of the personal information we hold about you is inaccurate, incomplete or out-of-date, please contact us immediately and we will take reasonable steps to correct this information.

HOW TO CONTACT US

12.1 If you wish to gain access to your personal information or make a complaint about a breach of your privacy or if you have any query on how your personal information is collected or used or any other query relating to TT’s Privacy Policy and Terms and Conditions please email privacy@timtopham.com.

 

LAST UPDATE: Sat 26 Nov 2016.

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